Terms & Conditions
Introduction
Welcome to Luxury Picnic Events. These terms and conditions (the “Terms”) govern your access to and use of www.luxurypicnicandevents.com.au and any services provided by the Company, including the booking of picnics and events, and the rental of equipment and decor (collectively, the “Services”).
By accessing the Platform and using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you should not use the Platform or the Services.
Booking Policy
To book a picnic or event with us, you must be 18 years or older. You agree to provide accurate, current and complete information during the booking process, and to promptly update any information provided if it changes.
The Company reserves the right to cancel or refuse any booking for any reason, including if we suspect fraudulent or abusive activity.
Rental Policy
If you are renting equipment or décor from us, you agree to return the items in the same condition they were received. Any damage or loss to the equipment or décor may result in additional charges.
You agree to use the rented items responsibly and in accordance with any instructions or guidelines provided by the Company.
Payment Policy
We do not require any upfront payments for our services. All payments will be due upon completion of the event. We will send you an invoice for the total amount due within seven (7) days of the event date. If payment is not received within thirty (30) days of the event date, a late fee may be applied to the total amount due.
Cancellation & Refund Policy
If you need to cancel a booking, please do so at least 72 hours before the scheduled date. Cancellations made within 72 hours of the scheduled date may result in a forfeiture of your payment.
Refunds will be processed within 10 business days of cancellation, minus any applicable fees or charges.
The Company reserves the right to cancel any booking at any time for any reason, including but not limited to inclement weather or other unforeseen circumstances. In such cases, a full refund will be issued.
Disclaimer of Liability
The Company is not liable for any injuries, damages or losses that occur during the use of our Services, including but not limited to any injuries or damages resulting from equipment rental, picnics, or events.
You agree to indemnify and hold harmless the Company and its employees, agents, representatives and affiliates from any and all claims, damages, costs or expenses arising from your use of our Services.
Intellectual Property
The content on the Platform, including but not limited to text, graphics, logos, images, and software, is owned by the Company or its licensors and is protected by copyright, trademark and other intellectual property laws.
You agree not to reproduce, distribute, modify, create derivative works from, or otherwise exploit any content on the Platform without the express written consent of the Company.
Privacy Policy
Please refer to our Privacy Policy for information about how we collect, use and disclose personal information.
Governing Law
These Terms are governed by the laws of New South Whales, without regard to its conflict of laws principles. Any dispute arising under these Terms shall be resolved exclusively by the courts of New South Whales.
Changes to Terms & Conditions
The Company reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Platform. Your continued use of the Platform and the Services constitutes your acceptance of any changes to these Terms.